Product Quality Guarantee

At The NexHaus, your satisfaction is at the heart of everything we do. We stand behind the quality of every item we offer and proudly support each product with a manufacturer’s warranty. If you’d like details on a specific warranty, feel free to reach out—we’re happy to provide the information you need.

Received a Damaged Item?

We take every precaution to ensure your order arrives safely. However, if you notice any signs of damage upon delivery—including to the packaging—please note it when signing for the shipment. If you’re unable to inspect the item right away but suspect damage, write “possible damage” on the delivery receipt.

If your item arrives damaged, don’t worry—we’ve got you covered. Simply email clear photos of the damage to support@thenexhaus.com, and we’ll arrange for a quick replacement or refund, typically within one business day.